Get ready to be wowed by the Club Navigo way to experience vacations! At Club Navigo, our goal is to ensure that you, as one of our preferred vacation guests, have the most memorable vacation experience possible.

Central Florida Attractions:

Frequently Asked Questions



  1. How do I book my reservation?
    Make your reservation online or by calling

    1-800-851-3202.


    Book early to get your preferred travel dates. Peak season, weekends and holidays will sell out early. All reservations are based on availability. Peak season and holiday surcharges may apply.
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  2. Can I buy discounted tickets?
    For the best discounts order prior to arrival call Customer Care at

    1-800-851-3212

    . Discounts vary depending on attraction. Our representatives will assist you with all your tickets needs.
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  3. How can I book a car rental?
    Your Customer Care Representatives will be able to assist you with the best prices on your car rental needs. Call us at

    1-800-851-3212

    .
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  4. What time is check-in at my accommodations? Check-out?
    All accommodations are available for check-in after 4PM. Check out time is at 10 AM.
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  5. What ID is required?
    Photo ID (driver’s license, state ID or passport) and a major credit card must be presented at check-in and at the presentation.
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  6. Does my vacation package include a tour/presentation of the Liki Tiki Village?
    Our vacation packages are highly discounted and most do include a tour of our resort. To receive the discounted rate you must qualify for and attend the tour. If you do not attend the presentation you will be charged rack rate for your accommodations. Although most of our vacation packages do include a tour you may have purchased a package without a tour. Please read you confirmation letter and if you have any questions please call Customer Care at

    1-800-851-3212

    .
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  7. What time is my tour/presentation?
    You will receive your scheduled tour time during your confirmation call. Please call 7-10 days prior to arrival at

    1-800-851-3212

    .
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  8. If my package includes 2 nights at the beach, can I use this in conjunction with my Orlando vacation and how do I book the dates?
    Your beach stay can be used in conjunction with your Orlando vacation. Please contact us at

    1-800-851-3212

    to book your beach dates.
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  9. If I have more than 4 people, how can I upgrade my beach reservations?
    The standard hotel room will accommodate 4 people, 5 with a rollaway rental. If you have more than 5 people you can let us know at the time of booking by calling

    1-800-851-3212

    . An upgrade fee will apply.
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  10. How many people can I bring to Orlando?
    This will depend on the location you purchased with your vacation package; it will be for a specific number of guests.
    • Standard hotel 4 people, 5 with rental of a rollaway
    • Liki Tiki One Bedroom 4 people, 5 with rental of a rollaway
    • Liki Tiki Two Bedroom 6 people, 7 with rental of a rollaway
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  11. Do our accommodations have kitchens?
    If accommodations are in the Liki Tiki Village they have fully equipped kitchens in each villa. For hotel accommodations, please contact Customer Care at

    1-800-851-3212

    .
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  12. Can I bring my pet?
    The Liki Tiki Village and most hotels do not accept pets. Your Customer Care Representative will be able to assist you with accommodations that are pet friendly at

    1-800-851-3212

    . Additional charges and deposits will apply.
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  13. Can I reschedule my dates?
    All reservations are based upon availability. Your reservation may be rescheduled up to thirty (30) days prior to you scheduled arrival date at a service fee of $7.95. A $75 service fee will be charged for reschedules less than thirty (30) days of arrival. A reservation that is not cancelled prior to arrival will result in a no show fee of $150. Please contact our Customer Care Department at

    1-800-851-3212

    for assistance.
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  14. How can we book a reservation at other locations?
    If your package includes other locations, you may book these by contacting our Customer Care Department at

    1-800-851-3212

    .
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  15. Can I use my vacation package in conjunction with my timeshare/ownership?
    Your vacation package cannot be used in conjunction with your timeshare/ownership.
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